Client Experiences Matter Most
Working with Tom, agreeing the design and details of our home project was an easy and highly enjoyable experience.
Tom has a very friendly, approachable manner, nothing is too much trouble. Tom has great up to date knowledge, is very professional in his approach and was always available to answer any queries. Particularly impressive was his willingness to speak with our builder or tradesmen when it came to resolving any technical or specification challenges.
We would not have wanted to choose anybody else. We are delighted with the end outcome, the living experience is everything we could have hoped for and a large part of that was dependent on using an architect that understands the needs of the client.
We have no hesitation recommending him for someone else's project, big or small.
David
Tom came to us as a recommendation and did not disappoint. He initially visited our home and went through our ideas for the development, providing advice as to what could and could not be achieved.
He provided his detailed drawings for our approval and dealt with the planning application on our behalf, which took a lot of the stress away from us!
Tom was always helpful when we had any queries which made the process much easier and was happy to visit as and when required.
We are absolutely delighted with our build and would have no hesitation in recommending Tom.
Jeanette & Jeff
I could not recommend Tom highly enough.
He was integral to the superb design and implementation of my outbuilding, which had multiple design iterations and was complex in design.
Tom was proactive in liaising with structural engineers and others to ensure all aspects were thought of.
Tom produced excellent drawings - far better than I have seen elsewhere - and managed the planning process smoothly.
Andy
Tom was a pleasure to work with.
From the start he was very helpful, knowledgeable and easy to do deal with.
Tom was very professional throughout and provided us with great technical drawings, exactly as we needed.
I was particularly impressed with his knowledge and speed in turning around the drawings as we needed them quickly after contacting him late in our development stage.
I would definitely recommend Tom to others and will be using him again in the future.
Alison & Jeremy
Tom was great throughout our projects entire design and build processes.
It was important that both my wife and I felt heard when designing our build together.
Tom did a fantastic job of listening to both of our needs, striking the right balance between function and form.
We felt like we were apart of the design team, and Tom was an equal part of that journey.
We could not be more pleased with how it has turned out.
We would certainly use Tom again in the future, and would highly recommend his services to others that might be carrying out an architectural project.
Steve & Erin
Tom was great throughout our projects entire design and build processes.
It was important that both my wife and I felt heard when designing our build together.
Tom did a fantastic job of listening to both of our needs, striking the right balance between function and form.
We felt like we were apart of the design team, and Tom was an equal part of that journey.
We could not be more pleased with how it has turned out.
We would certainly use Tom again in the future, and would highly recommend his services to others that might be carrying out an architectural project.
David & Nathan
We were very pleased with the service provided by our architect, Tom. From the outset, Tom took the time to understand what we wanted for our outbuilding, offering thoughtful ideas and practical solutions throughout the design process.
His designs were well considered, and made excellent use of the available space while complementing our existing property. Tom was professional, approachable, and responsive to any questions or changes we requested.
The plans were produced to a high standard, and his attention to detail gave us confidence at every stage. We would not hesitate to recommend Tom to anyone looking for an architect who combines technical expertise with excellent customer service. We are delighted with the end result of our build which wouldn’t have been possible without Tom.
David & Melissa
Tom is an excellent team player and communicator, he consistently shares information at an appropriate time, in line with client expectations and maintains a proactive and professional demeanour throughout.
When an issue arose, Tom was already investigating potential solutions without being prompted, often the proposed solutions would be cost neutral, or he provided a well-reasoned explanation to pass to the client about why a given option may not be viable.
Absolutely I would recommend Tom, his approach consistently contributed to the delivery of several successful projects, assisting with risk management and helping to build the clients trust in the delivery team. He made my role as a project manager easier.
Andy Green - Landmarc Support Services
I had the pleasure of working with Tom on the NetCap projects, where he acted as the client's architect while I represented the main contractor.
Tom was consistently proactive, approachable and highly collaborative. He always took a practical approach to problem-solving, was willing to help wherever he could, and played a key role in building a positive one-team culture across the project team.
What particularly stood out was his responsiveness. He was always quick to answer queries and provide clear, pragmatic advice. Despite representing the client, Tom was invariably fair, reasonable and solutions-focused, helping us work together to achieve the best outcome for the project. His willingness to openly discuss lessons learned and continuously improve the way we worked together was especially valuable.
Tom maintained exceptionally high professional standards throughout the project and demonstrated a strong understanding of both the client's objectives and the practical realities of project delivery. His collaborative approach helped foster trust and a genuinely positive working relationship between all parties.
I would have no hesitation in recommending Tom to future clients and would welcome the opportunity to work with him again.
Tom Hook - Reds 10
We worked closely with Tom on two Defence Infrastructure Organisation schemes, whilst Tom was our point-of-contact at Ryder Architecture.
We found Tom to be very knowledgeable of defence requirements, building regulations and codes.
He has a very easy-going nature, good communication skills and was always available to respond to queries, which he did so in a positive manner.
When changes did arise, Tom was keen to work collaboratively to find the most cost effective and easy to construct solution that would not diminish from the overall practical requirements or architectural design for the scheme. This enabled us to keep construction both on programme and budget, which ultimately helped lead to a very satisfied customer on both schemes.
Paul Rice - Willmott Dixon